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Switch to us

It's easy!

Switching all of your banking to us couldn't be easier! All you need to do is complete some simple forms. If you're not yet a member of Teachers Credit Union, you must first join if you are eligible.

The simple steps to account switching:

1. Deposit your pay and income

To start having your pay or income deposited to your Everyday Account:

Teachers will need to complete our Directing your pay/income form and return to us.
Non teacher members, please complete and send this pay/income transfer form to the organisation paying you.

2. Identify your regular payments to and from your old account

You can request a list of your regular payments from your previous financial institution. Or you can check your statements. We recommend checking at least 13 months of transactions to ensure you cover annual payments. Tip: this is a great opportunity to create or adjust your budget.

3. Re-establish your payments on your new account - we can do it for you!

Now you’re ready to contact each organisation that makes regular credits and debits to your account and ask them to change your account details in their records.

We can do it for you. Simply complete a Switch of financial institution and accounts details form for each provider or organisation, sign and return all forms with a copy of your regular repayments list to us and we will process them for you.

To do this yourself - you will need to send a direct debit letter or direct credit letter for each provider or organisation.

If you make periodical payments, use the Authority to cancel periodical payments form and send it to your old financial institution. Ask us how to set them up on your new account.

For other payments:

if you have recurring payments, advise your provider or merchant of your new debit card number
if you use internet banking to make payments yourself, set up your ‘pay anyone’ details.

4. Close your old account

Once you’re sure all your regular direct debits and credits have been successfully re-established on your new account, you can close the old account with the Authority to close account form.

Download a Switch to us pack, which includes all of the above information and forms. If you need help to switch to Teachers Credit Union, call 13 12 21 8am to 7pm, weekdays or 9am to 3pm, Saturday.

To switch from Teachers Credit Union

You can email or call to request a list of your regular payments. This will be sent to you within 5 business days.

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